BFSI
EMI & Collections
azmth CMS makes payment reminder calls that sound human, in the borrower's language, right on time.
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Collection calls fail for two reasons: they arrive at the wrong hour, and they do not sound like a person. Both push borrowers into avoidance.
azmth CMS places reminder calls in the borrower's own language and at a time that respects them. The agent confirms the amount, the due date, and the payment options available.
Every interaction is recorded, so your team can review how a difficult call actually went before deciding on the next step.
Common questions
- Can azmth CMS call borrowers in their regional language?
- Yes. azmth CMS places calls in fourteen Indian languages including Hindi, Bengali, Gujarati, Telugu, Malayalam, Kannada, Marathi, Tamil, Punjabi, Odia, Urdu, Assamese, and Nepali.
- Does the borrower know they are speaking to an AI?
- That is your call to make and configure. Be straightforward about it — borrowers generally respond better when they know, and disclosure requirements vary by segment.
Other use cases
Talk to us about your calling
Tell us which list you want called and what a good outcome looks like. We will tell you honestly whether azmth CMS fits.
Book a call